Events

Webinar

Understanding What Matters to Patients and Families

"In this world, nothing is certain except death and taxes," wrote Benjamin Franklin. In honor of this timeless truth, National Healthcare Decisions Day (NHDD) is observed each year on April 16—the day after Tax Day—to encourage patients and families to think about What Matters to them and plan for their future health care preferences.

During this webinar, Mark Kantrow, MD, FAAHPM, System Medical Director of Palliative Care at Franciscan Missionaries of Our Lady Health System, will discuss the importance of communication strategies for understanding What Matters to patients and families, with an emphasis on honoring each person’s dignity and preferences. Allison Silvers, MBA, Chief Health Care Transformation Officer at the Center to Advance Palliative Care (CAPC), will then introduce CAPC's communication skills training and Age-Friendly Health Care learning pathway, both designed to build the core competencies needed for person-centered care in aging populations. Lastly, Gregg VandeKieft, MD, MA, FAAFP, FAAHPM, Palliative Care Physician, Clinical Ethicist, Providence St. Peter Hospital will describe how his organization incorporated CAPC training into its palliative care program design.

Who should attend: Leadership, practitioners, social workers, RNs, chaplains, quality leaders, mission leaders

Suggested CAPC Resources:


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If you are not yet a member, CHA members are eligible for a discount for the first year of a new membership if you join by June 1, 2026. Learn more at capc.org/membership or fill out our inquiry form to receive information about the full breadth of CAPC content for staff at your organization, including robust guidance for palliative care teams and clinical training.

Registration

Register
Date
Apr 16, 2026
Time
1:00 PM - 2:00 PM EST
Registration Fee
CHA Members:
$0/$50*
This is a Member Only event.

Event Speakers

Mark Kantrow, MD, FAAHPM

Mark Kantrow, MD, FAAHPM

System Medical Director of Palliative Care

Franciscan Missionaries of Our Lady Health System

Allison Silvers, MBA

Allison Silvers, MBA

Chief Health Care Transformation Officer

CAPC

Gregg VandeKieft, MD, MA, FAAFP, FAAHPM

Gregg VandeKieft, MD, MA, FAAFP, FAAHPM

Palliative Care Physician, Clinical Ethicist

Providence St. Peter Hospital