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Health care is multifaceted, but the overall goal is to help people live their healthiest lives, regardless of who they are or where they live. This takes many forms, from prevention and health education, to clinical care and connection, to social and community-based services. Understanding patients, their cultures and preferences, their barriers and levels of health literacy is part of the equation that must be considered when working toward this goal.

Anne Fadiman's book, The Spirit Catches You and You Fall Down, tells the true story of a three-month-old girl, Lia Lee, in Merced, California, who began to shake uncontrollably.1 Her parents, immigrants from Laos, took her to a hospital where a team of highly committed doctors did everything you would expect: They stabilized the patient, drew blood and ran tests. They diagnosed little Lia with epilepsy and prescribed a complex cocktail of drugs for the parents to administer at set intervals.

"Everyone brings something with them when they come to work," said Odesa Stapleton, chief diversity and inclusion officer at Bon Secours Mercy Health in Cincinnati. People are a collection of different work styles, lifestyles, needs and preferences, and it's up to organizations to help them all get along.

Building community focused on the call and mission of Catholic health care requires thought and intention, and this feels particularly true when working with tens of thousands of care providers across seven states. How do you connect and inspire those often pressed for time, facing one another on a computer screen?

The Catholic health ministry has long used its healing presence in communities to help build peace in society. Today, that presence and ministry are as critical as ever. It requires Catholic health providers and all those who support or work within the ministry to understand the unique role and opportunities that exist to help heal the political divisions in society, just as the ministry heals the physical needs of our communities.

When the Daughters of Charity of St. Vincent de Paul first arrived in Ondo State in Nigeria in 1988, they found fertile agriculture as well as fertile ground for disease and severely limited health care. In 1995, they made a giant health care leap. They opened St. Catherine's Hospital and Maternity. The initial site and building, which were donated, grew to accommodate the remote community's needs. They do not charge patients.