In-Person Events
- A refund of the full registration fee will be given for cancellations received more than 30 calendar days prior to the event.
- A refund of 50% of the registration fee will be given for cancellations received 30 days to 14 calendar days prior to the event.
- No refunds will be given for cancellations received less than 14 calendar dates prior to the event.
There is no additional charge for substitute registrants.
If complimentary advance materials have been sent prior to the cancellation, the refund amount will be reduced by the value of the materials.
If complimentary advance materials have been sent prior to the substitution, the substituted registrant will not be sent complimentary advance materials.
Webinars and Virtual Programs
- A refund of the full registration fee will be given for cancellations received more than 14 calendar days prior to the event.
- No refunds will be given for cancellations received 14 calendar days or less prior to the event.
There is no additional charge for substitute registrants.
If complimentary advance materials have been sent prior to the cancellation, the refund amount will be reduced by the value of the materials.
If complimentary advance materials have been sent prior to the substitution, the substituted registrant will not be sent complimentary advance materials.
If you have any questions or should you need to cancel your registration, contact servicecenter@chausa.org or (800) 230-7823.