Staffing Metrics for Pastoral Care in Acute Care Settings

Aug. 27, 2019 | 2 - 3:30 p.m. ET

In this two-webinar series, with the first webinar on Aug. 13, members of the Staffing and Standard Work Subcommittee of the CHA Pastoral Care Advisory Committee will share results of research and beta testing work done as a collaboration between seven CHA member systems. The culmination of this work is a tool, offered free to CHA member organizations, to assist in assessing staffing needs for the provision of basic spiritual care services in acute care settings.


The purpose of this webinar is to:

  • Share results of research and Beta testing work done as a collaboration between seven CHA member systems.
  • Provide a tool for assessing staffing needs for the provision of basic spiritual care services in acute care settings.


Aug. 27, 2019
2 - 3:30 p.m. ET 
(Please adjust accordingly for your time zone)

Registration Fee:

CHA members: FREE
NACC members: FREE
NACC Members, the NACC shared a code with you for free registration
Other registrants: $100


Need an account? Sign up today.
Questions? Email CHA or call (800) 230-7823.


Who Should Attend

This webinar is relevant for leaders of pastoral care departments, mission leaders, executives, HR leaders, sponsors, board members and others responsible for the provision of pastoral and spiritual care.


Jennifer CobbRev. Jennifer Cobb, BCC, M.Div., MBA

Executive Director, Mercy Mission and Spiritual Care
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Thomas HarshmanRev. Thomas Harshman
Vice President, Mission Integration Non-Acute Care and System Offices
Dignity Health
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Timothy SerbanTimothy G. Serban
Chief Mission Integration Officer
Providence Health & Services - Oregon Region
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Certificate of Attendance

Please note: CHA does not offer Continuing Education Units (CEU) for any programs. Participants will receive an email with information on how to acquire a Certificate of Attendance following the program (typically included in the program evaluation email). Certificates of Attendance may be submitted to relevant organizations that accept proof of contact hours as credit. These include:

American College of Healthcare Executives: American College of Healthcare Executives (ACHE) members may self-report qualifying CEUs using the contact hour information provided on their CHA Certificate of Attendance. To self-report, log in as a member on the ACHE site; use the link on the left-hand side to self-report applicable contact hours for CEU credit.

NACC Board Certified Chaplains: National Association of Catholic Chaplains (NACC) board certified chaplain members may self-report their continuing education hours (CEH's) using the contact hours information provided on their CHA Certificate of Attendance.

For further information regarding Certificates of Attendance, please contact Danette Thompson, (314) 253-3408.

Participant/Site Coordinator Role

As a participant, you will receive dial-in instructions and webinar materials one week prior to the webinar via email. These materials will come to you from "CHA Service Center," so please watch for that email address. Be sure to have these materials ready the day of the webinar so that you can easily access the event and utilize the materials. If you have registered and are convening a group of participants, please consider yourself the "site coordinator" and review the following suggested recommendations for serving in that role on behalf of the group.

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CHA Member Benefit

CHA's webinars are designed to offer timely, convenient, relevant, cost-effective education about key topics and issues.

Can't Participate in the Live Event?

If your schedule doesn't permit you to participate in the live event, please register (FREE for CHA members and NACC members) so that you will automatically receive a link to the archived version of the webinar.


For more information contact the CHA Service Center or Carrie Meyer McGrath, director of mission services.