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Education of staff and caregivers is critical when caring for residents with challenging behaviors. When these behaviors are approached in a compassionate and pro-active manner, caregivers can limit and even eradicate these unwanted, often difficult behaviors. This webinar discusses a team approach for diagnosing behaviors, developing alternative interventions, and techniques to achieve best outcomes.
Sr. M. Peter Lillian Di Maria, O. Carm., LNHA, CDP, Director of the Avila Institute of Gerontology, Germantown, N.Y. and Alfred W. Norwood, BS, MBA, President and Founder of Behavior Science, Inc.
This webinar was broadcast Nov. 14, 2013.