Job Listing Details

Spiritual Care Manager

Facility: St. Vincent Healthcare / SCL Health
State: Billings, Mt.
Contact Name: Charlotte Hawkey
Contact Title: Recruiter
Contact Phone: (406) 237-3149

You.
You bring your body, mind, heart and spirit to your work as a Spiritual Care Manager.

Your compassion is tangible: patients feel it in the hand they hold. Families feel it in your prayers. Colleagues feel it in your support.

You’re generous with your compassion, your empathy and especially your ability to listen to others as you work with associates, patients and their families during especially challenging times.

You’re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.

Us.
St. Vincent Healthcare is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. Our 286-bed Level II Trauma Center has provided care in Montana and the surrounding area since 1898, and our 30-clinic network ensures community needs are met. We offer comprehensive, specialty care, including a “hospital within a hospital” specifically for children, and are proud to extend SCL Health’s missions by treating the poor, the vulnerable, our community and each other.

Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we’ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.

Your day.

As a Spiritual Care Manager, you need to know how to:

  • Manage the daily operations of department. Collaborate with the department management team in planning, program development, human resource management, budget planning, customer satisfaction, patient safety, communication and compliance with regulatory agencies.
  • Evaluate service needs and volumes and adjust staffing levels accordingly. Maintain effective and appropriate staffing and staff scheduling to ensure safe, quality patient care. Promote staff flexibility and cross-training. Provide communication to team through rounding, huddles, staff meetings and other forms of communication to relay updates regarding department updates, organizational activities, financial performance, educational opportunities, interdepartmental activities and QI activities.
  • Be responsible for problem solving to address issues relating to patient safety, care and service. Promote effective working relationships and work effectively as part of a department/unit team and interdepartmentally to facilitate that department’s ability to meet its goals and objective. Ensure coordination of care with other departments to promote the highest level of patient care and satisfaction. Participate in interdisciplinary committees throughout the organization.
  • Manage human resource functions such as interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development. Maintain personnel files, including documentation of appropriate staff orientation, competency, training, discipline and performance reviews. Oversee department timekeeping and payroll. Collaborate with HR concerning employee issues and performance. Conduct employee coaching, counselling, disciplinary actions and annual appraisals. Monitor staff adherence to hospital and departmental policies and procedures.
  • Participate in the preparation of operational and capital budgets. Participate in fiscal accountability of services, operational and capital planning, annual operating plans, business plans for new services and human resource structure. Prepare and present business plans, reports, and other statistical data. Monitor supply inventories and capital equipment purchases. Oversee and manage service/vendor contracts. Ensure equipment is maintained and functioning properly.
  • Partner with the department director and leadership team to identify and drive quality and performance improvement initiatives. Participate in establishing mechanisms to design, measure, maintain, and improve the performance and quality of department services. Ensure compliance with applicable regulatory guidelines and established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Participate with management team and staff in development of action plans in line with the organization's strategic initiatives and goals.

Your experience.

We hire people, not resumes. But we also expect excellence, which is why we require:

  • Master’s Degree
  • Minimum of four (4) units Clinical Pastoral Education (CPE), preferably accredited by the National Association of Catholic Chaplains for the Association of Clinical Pastoral Education (ACPE), required
  • National Registration for Chaplains
  • Minimum of three (3) years of management experience

Link to apply:

https://jobs.sclhealth.org/job/11373628/spiritual-care-manager-billings-mt/