• Building Bridges By Faith
  • 2017 Catholic Health Assembly

Pre-Assembly Avila Program

Sponsored by the Avila Institute of Gerontology, Inc.

Saturday, June 10, 2017
Hilton New Orleans Riverside
New Orleans
8:30 a.m. to 3:15 p.m.
Registration opens at 8:00 a.m.

Download the Avila Program Flyer

Registration Fee:

$215 CHA Members and Avila In-Service Subscribers
Other Registrants

When it comes to running a healthy organization, there are many different pieces to consider to ensure overall successful function. Staffing is one of these components. We all know that health care is already suffering from a limited workforce and that staff turnover costs a lot of money. In 2013, it was estimated that nurse turnover costs between $42,000 and $64,000 per departure. This cost goes up when you consider how many staff you employ and your rate of turnover. These are significant costs, suggesting considerable effort should be made to address turnover and retention issues.1

In this 5-hour conference, speakers will focus on talent acquisition, retention and succession planning. Attendees will look at stress and how reducing stress for staff can help employee retention and overall satisfaction for staff and those they care for. This session will also help attendees consider the role organizational ethics plays in creating an organizational culture where core values and principals and ethical analysis form the bedrock for decision-making from bedside to board room. The result is a collaborative atmosphere where staff feel valued and remain enthusiastically engaged in their work and in carrying out the mission of the organization.

1 Frederick Morgeson, Ph.D., Recruiting to reduce turnover in LTC, McKnight's, November 6, 2016, www.mcknights.com/guest-columns/recruiting-to-reduce-turnover-in-ltc/article/319739


8:00 a.m. Registration
8:30 a.m.  Welcome
Call to Prayer
8:45 – 10:15 a.m. Talent Acquisition, Retention and Succession Planning

Joan Wetzel
Director of Human Resources and Organizational Development,

Episcopal Retirement Services
View bio

When we take really good care of our staff, our staff take really good care of our residents! Participants will learn strategies for effective Talent Acquisition in a tough labor market, tools for retaining top performers, including our young professionals and key learnings for creating a meaningful succession plan for all levels, including CEO.
10:15 – 10:30 a.m. Break
10:30 a.m. – Noon Stress, Stress Reduction and Retention

Alfred W. Norwood, BS, MBA
Faculty, Avila Institute of Gerontology, Inc.
View bio

Understanding that job stress is the most common underlying cause of turnover is the first step in evolving into a lower stress, higher retention organization. We will review the dynamics of stress from both a medical and organizational perspective and recommend personal and organizational changes long-term care organizations can implement to facilitate a reduced stress work environment. Innovative recommendations are aimed at recruiting more compassionate direct care staff, avoiding compassion fatigue, and meeting millennial expectations for team work and recognition.
Noon – 1:00 Lunch
1:00 – 3:15 p.m.
Includes 15-minute break
Organizational Ethics and Its Importance in My/Your/Our Lives in Healthcare!

MC Sullivan, RN, MTS, JD
Director, Initiative for Palliative Care and Advance Care Planning, Archdiocese of Boston
View bio

Organizational ethics involves not only doing the right thing for the right reason.  Healthy organizations will demonstrate behaviors and practices that reflect and demonstrate the integration of core values, mission and methods of ethical analysis that underscores the centrality of sound moral thinking and ethical decision-making.
3:15 p.m. Adjourn
Program subject to change.


Continuing Education

ATTENDANCE: All participants must complete a Record of Attendance, a signed attestation verifying the session(s) they have attended in full. Participants will only receive credit for sessions they have attended in full. Social Workers please see your Boards attendance requirements. For more information, please visit www.avilainstitute.org.

Administrators (NAB)
This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 5 clock hours and 5 participant hours.

Program Approval Number: 20180609-5-A32731-IN

Catholic Chaplains
The National Association of Catholic Chaplains has approved this program for 5.0 Continuing Education Hours.

This program has been approved by the Commission on Dietetic Registration for 5.0 CPEUs.

This continuing nursing education activity was approved by the Northeast Multi-State Division, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

Approved Contact Hour(s): 5.0
Program Code #: 002-072-031717

Social Workers
This program has been approved for 5.0 Social Work Continuing Education hours for relicensure, in accordance with 258 CMR. Collaborative of NASW and the Boston College and Simmons Schools of Social Work Authorization Number D72717.

New York State Social Workers - Avila Institute of Gerontology SW CPE #0265 has received conditional approval from the New York State Education Department’s State Board for Social Work to offer continuing education to licensed social workers, effective September 1, 2015. The Department may subsequently notify the provider that a particular course or courses is/are acceptable. This conditional approval is in effect until the Department makes a final determination to approve or deny the provider application.

Cancellation Policy

Pre-Assembly Avila Program
Cancellation and refund requests must be made in writing (mail or email). Phone cancellations will not be accepted.

Submit all requests to CHA Service Center via email at servicecenter@chausa.org or mail to CHA-Service Center, 4455 Woodson Road, St. Louis, MO  63134. CHA regrets that refunds will not be given for no-shows; however, substitutions are gladly accepted.

Cancellations received by April 3: A refund of the full registration fee, minus a $50 cancellation fee, will be given for cancellations received by April 3, 2017.

Cancellations received between April 3 and May 22: A refund of 50% of the registration fee will be given for cancellations received between April 3 and May 22, 2017.

No refunds will be granted for requests made after May 22, 2017.