Education of staff and caregivers is critical when caring for residents with challenging behaviors. When these behaviors are approached in a compassionate and pro-active manner, caregivers can limit and even eradicate these unwanted, often difficult behaviors. This webinar discussed a team approach for diagnosing behaviors and developing alternative interventions and techniques. Tools were provided on how to track behaviors, measure resident progress and achieve best outcomes.

Presenters: Sr. M. Peter Lillian Di Maria, O.Carm, BA, Director, Avila Institute of Gerontology, Inc.; Alfred Norwood, BS, MBA, President and Founder of Behavior Science, Inc.

This is a recording of the webinar held on March 11, 2013.

Run time: 60 minutes

System Requirements:

• Microsoft Windows 2000 or above
• Pentium IV - GHZ Processor
• 256 MB RAM