Participant Role
As a participant, you will receive dial-in instructions and webinar materials one week prior to the webinar via email. These materials will come to you from "CHA Service Center," so please watch for that email address. Be sure to have these materials ready the day of the webinar so that you can easily access the event and utilize the materials.
If you have registered and are convening a group of participants, please consider yourself the "site coordinator" and review the following suggested recommendations for serving in that role on behalf of the group.
Can't participate in the live event?
If your schedule doesn't permit you to participate in the live event and are interested in the program, we encourage you to register as you will automatically receive a link to the archived version of the webinar when we distribute the evaluation email. The archived version will allow you to view the webinar when your schedule permits.
Site Coordinator's Role
As a site coordinator, you will have a key role in making this webinar successful
for participants at your organization. The following suggestions are provided
as helpful guidelines.
Initial Setup
- Registering for the webinar
- Register your site by using the convenient online registration form.
Register
CHA MEMBERS:
MAKE SURE TO LOG IN TO RECEIVE MEMBER PRICING!
If you do not have an account, click here to sign up. For questions or concerns, please contact: [email protected]
or (800) 230-7823.
NOTE: Since it is likely that information about the
webinar is sent to multiple departments in your organization (e.g., community
benefit, mission, finance, etc.), please check internally to avoid duplication
of efforts and multiple registrations.
- Organizing your site
- Reserve the room and electronics needed in your facility. Invite colleagues
to join you.
One Week Prior to the Webinar
- CHA webinar materials
- Seven days prior to the webinar, CHA will provide site coordinators with
an email link to webinar materials to duplicate or forward to participants
at your site.
- Check equipment
Preliminary System Test
We encourage you to take a brief system test prior to the webinar to confirm
that the computer you will be using is compatible with the online presentation
software. This will provide time for you to work with your IT staff in case
there are any technical issues.
System Test Instructions:
To test your computer, go to www.ec.commpartners.com. To take the browser test, click the "Support" tab at the top of the page. A box will open. Click the "Run Test" button on the right. If you do not pass the test, follow the prompts to install Adobe Flash. For additional assistance, contact technical support at [email protected] or call (800) 274-9390.
You should see a green dot and a message that reads, "You have passed the
system test!" For additional assistance, contact technical support at [email protected]
or call (800) 274-9390.
Performing the system test will help ensure a smooth online event experience.
In addition to taking the test above, please ensure your computer has the
following:
- Internet Explorer 7.0 or later (recommended), Firefox, Safari and other
major browser.
- Steady Internet connection, such as cable or DSL, 56K or above.
Day of the Webinar
You may log on to the webinar using the access information CHA distributes one week prior to the event.
NOTE: Participants may listen to the audio portion of this
event via streaming audio (using your computer speakers) or via phone. CHA
strongly recommends preparing to access this entirely online as a webinar
so that you can most fully experience the presentation.
After the Webinar
Evaluation
The webinar evaluation will be sent to each site coordinator via email following
the webinar. This email will include a link to the archive of the event.
Certificate of Attendance
A Certificate of Attendance, indicating program contact hours, will be available to program participants upon request after the completion of the event.
To request a Certificate of Attendance, please contact Danette Thompson, (314) 253-3408 with participant name and program attended.
Participants may submit the certificates to relevant organizations.
American College of Healthcare Executives: American College of Healthcare Executives (ACHE) members may self-report qualifying CEUs using the contact hour information provided on their CHA Certificate of Attendance. To self-report, log in as a member on the ACHE site (www.ache.org); use the link on the left-hand side to self-report applicable contact hours for CEU credit.
NACC Board Certified Chaplains: National Association of Catholic Chaplains (NACC) board certified chaplain members may self-report their continuing education hours (CEH's) using the contact hours information provided on their CHA Certificate of Attendance.
For more information please contact Danette Thompson, (314) 253-3408.
Recording of the Event
This event will be posted free of charge for CHA members to view for up to one year. For those who want a CD for their records, or who are not members and did not register for the webinar, CDs of the event will be available for purchase at the same cost as registration approximately one month after the webinar. Go to the CHA Online Store for ordering information.
Cancellation Policy
To cancel your registration, contact the CHA Service Center at [email protected] or (800) 230-7823. To receive a full refund, you must cancel your registration no later than one week prior to the webinar — Sept. 23. No refunds will be given for cancellations received less than one week prior to the start of the webinar.
Notices
During the webinar, you may be recorded by CHA staff or its designated contractor. By your attendance or participation at the webinar, you agree that CHA may record and/or distribute in any such form your participation and involvement. No persons or organizations other than CHA may audiotape any portion of the webinar without prior written permission of CHA.
The right to change speakers or to modify program content is reserved by CHA.
We look forward to your participation in the webinar.