Job Summary:
The Manager of Spiritual Care is responsible for leading and supporting a broad range of professional spiritual care services to serve the spiritual, religious, and emotional needs of care recipients and caregivers in inpatient, outpatient and community settings.  The Manager assures that Spiritual Care and the services of the professional chaplain caregivers are an integral part of the overall ministry [organization].  The Manager is responsible for the recruitment, selection, assignments, scheduling, development, counseling and retention or termination of the chaplain caregivers, as well as any volunteers that may be associated with Spiritual Care.  As a leader of the healthcare team, is directly responsible for department support of the mission and values, and for leading implementation of policies and procedures of the Department of Spiritual Care and of the facility in which they serve.

Essential Functions:

• Develop and maintain department schedule and ensure that spiritual care is provided by qualified chaplains twenty-four hours a day, 7 days a week.
• Monitor and evaluate the quality of the work of the department, with particular attention to best practices of professional chaplaincy and to appropriate documentation in the medical record.
• Assist each chaplain, and the department as a whole, to develop opportunities for ongoing education and formation, and provide education related to the best practices of professional chaplaincy.
• Recruit, select and develop chaplains, as well as any volunteers that may be associated with Spiritual Care.
• Collaborate with Human Resources to administer the department in accordance with established policies, procedures and compensation practices.
• Regularly attend leadership meetings at local ministry representing the services of the department and advocating for the integration of spiritual care services across the continuum of care.
• Promote collaboration and ongoing communication with local spiritual community professionals.
• Participate in budget development process and monitor expenses to assure operation within budget.

Skills:

• Strong sense of pastoral identity and a commitment to act with integrity
• Clear understanding of the ethical, spiritual and legal issues that routinely arise in the practice of medicine.
• Familiar with the Common Code of Ethics as affirmed by the council on Collaboration.  Adherence to the code of ethics of one’s certifying agency and one’s own spiritual tradition
• Catholic context:  Familiar with the practices and traditions of the Roman Catholic Church, the Ethical and Religious Directives for Catholic Health Care Services, and the principles of Catholic Social Teaching and able to incorporate knowledge of these traditions and practices into the leadership of the department.
• Outstanding interpersonal skills, including demonstrated ability to:
• Minister effectively in highly stressful situations
• Communicate effectively in both verbal and written interactions.
• Facilitate conferences between parties who are in disagreement.
• Provide spiritual care and counsel that respects diversity and differences including, but not limited to culture, gender, and sexual orientation and spiritual/religious practices
• Collaborate with leaders both internal and external to the organization

Minimum Position Qualifications:

Education:  

• Master's Degree in Divinity, Theology, or Spirituality from an appropriately accredited college or university
• Master's Degree - Masters in closely related field if/as approved by [officer who has oversight of Spiritual Care for the local ministry]     

Experience:

• 3 years Chaplain 
• 3 years Progressive responsibility for leadership functions

Licenses/Certifications: 

• Endorsed in accordance with the requirements of his/her faith/spiritual tradition for service as a professional chaplain.  Failure to maintain endorsement will be grounds for immediate termination.
• Board Certified by one of these Spiritual Care organizations: Association of Professional Chaplains (APC); National Association of Catholic Chaplains (NACC); Neshama: Association of Jewish Chaplains (NAJC); Association of Clinical Pastoral Education (ACPE)’ or the Canadian Association for Pastoral Practice and Education (CASC).

Preferred Position Qualifications:

Experience:

• Clinical Pastoral Education - 4 Units—Accredited or approved by the Association for Clinical Pastoral Education (ACPE), by programs that were accredited by the former United States Conference of Catholic Bishops Commission on Certification and Accreditation (USCCB/CCA), or the Canadian Association for Spiritual Care (CASC/ACSS).  Equivalency for one unit of CPE (two units in CASC) may be considered.
• Advanced training in ethical, religious, and spiritual dimensions of loss, illness and bereavement
• Management experience